Privacy Policy

1. Introduction

Our customers' privacy is very important to us. This privacy policy was written to provide information on what data Cascade Star collects, why we collect such information and how we use it.

In general, you can browse the CascadeStar.com website without actively providing any personal information about yourself. Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you do elect to submit your personal information to us, you are giving us your consent to the collection, use and disclosure of your personal information as set forth in this privacy policy.

2. Our Promise

Cascade Star does not sell, trade or rent your personal information to third-parties for any reason.

3. Opt-Out

If, at the time of registration, you had elected to receive marketing and promotional communications from Cascade Star and you would like to opt-out, simply email Customer Service at customer@cascadestar.com with subject line: "Opt-Out" and we will automatically remove you from all future communications unrelated to customer service.

4. Usage of Personal Information.

If you provide Cascade Star with personal information of any kind, it may be used to communicate certain information to you regarding Cascade Star and its products and services. For example, we may send information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personal information may also be used to improve and customize our web site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs.

In addition to the uses set forth above, if you contact customer service (and provide personal information to the customer service representative) and/or submit a request or inquiry through the CascadeStar.com website, we will use your submission to respond to your inquiry and/or request and to provide you with any other additional information that we believe may be helpful or interesting to you.

If you place an order with Cascade Star, in addition to the uses set forth above, we will use your personal information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.

Cascade Star may use your personal information internally to improve our marketing and promotional efforts, CascadeStar.com website content and product offerings. Your personal information may also be used internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of the CascadeStar.com website and our marketing programs.

5. Collection and Disclosure

Cascade Star may collect and disclose any information, including personal information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personal information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personal information, with other companies and organizations for credit fraud protection and risk reduction.

Cascade Star may share your personal information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: webhosting companies, fulfillment companies (e.g., companies that fulfill product orders), jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Cascade Star, to confirm and process your order we will share your personal information with such financing company. These third parties only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Cascade Star. We only provide third-parties with the minimum amount of personal information necessary to complete the requested service, product or transaction.

Cascade Star may disclose your personal information as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of Cascade Star, Inc.

When you visit CascadeStar.com, we may collect your IP address to, among other things, help diagnose problems with the web site, administer and tune the web site operation, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within the web site. Your IP address may also be used in combination with your personal information for credit fraud protection and risk reduction.

In some instances, Cascade Star may collect non-personal data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies. Where authorized by us, third parties may use cookies, Cascade Star's web log files, web beacons and other monitoring technologies to compile aggregate statistics on Cascade Star's behalf. The non-personal information that we collect is used to better understand and improve the usability, performance and effectiveness of the CascadeStar.com web site and our marketing and promotional programs. We may share or transfer non-personal information with or to our affiliates, licensees and partners.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies on certain pages of CascadeStar.com to, among other things, analyze our web page flow, measure promotional effectiveness, deliver you a more customized shopping experience, track visits from our affiliates and partners and allow the use of our shopping cart. You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on CascadeStar.com

Throughout the CascadeStar.com website, there may be electronic images know as web beacons. These beacons allow Cascade Star to count users who have visited certain web pages or to deliver co-branded services.

The CascadeStar.com web site may provide links to other third-party web sites which are outside our control and not covered by this privacy policy.

6. Information Location and Transfer

Information collected on CascadeStar.com may be stored and processed in the United States or any other country in which Cascade Star or its affiliates, subsidiaries or agents maintain facilities and by using CascadeStar.com, you consent to any such transfer of information outside of your country.

7. Protection

Cascade Star is committed to the protection of the personal information that you share with us. We utilize a combination of security technologies, procedures and organizational measures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer servers with limited access. Additionally, when we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

8. Modification

If the personal information Cascade Star has gathered from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to customer@cascadestar.com and/or contact us via phone at 1-800-804-0580.

9. Legal

By using the CascadeStar.com web site, you agree to Cascade Star's privacy policy. This is our entire and exclusive privacy policy and it supersedes any earlier version. We may occasionally update this privacy policy. When a revision is made we will revise the "last updated" date on this page. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information. Your continued use of this web site constitutes your consent to this privacy policy and any updates.

If you have questions about this privacy policy, please contact Customer Service customer@cascadestar.com or call us at 1-800-804-0580.